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Why Every Practice Needs See20/20 Direct Debits?
Jan 2009
 

The highly qualified See 20/20 development team have drawn upon their vast experience from their time working in the on-line banking industry to complete the most advanced, fully automated, on-line direct debit management tool available to opticians today. Not only will this revolutionise the way opticians sell their products and services, but it will also drastically reduce hours if not days of admin time and costs. Paul Houston, See20/20 Director states “I know this is a very big statement to make, but it really is staggering what this software can achieve. Combined with spectacle & contact lens dispensing the increase in margins is truly phenomenal - Seeing is believing”.

The reconciliation process was expensive to run and very time consuming for the practice book-keeper or manager, but now it’s an automated process with instant notification of non-paying patient accounts. The time consuming problems of gaining permissions from the banks to become originators is no more due to See20/20 being able to offer originator and non-originator services thanks to its exclusive partnerships with one of the leading players within the banking industry. Hours of consolidation and administration which have, in the past acted as a massive barrier for lots of practices are now removed.

The direct debits module is fully integrated with spectacle & contact lens dispensing as well as the EPOS till. This provides the user the choice of offering the patient flexible payments on any product or service from any point within the sale transaction. This not only offers multiple ways to close the sale and create patient loyalty by tying the patient into bespoke direct debit payment plans. 1 Which have already been proven to increase revenue streams on professional services and contributed towards increased average spends on spectacle dispensing and contact lens schemes.

The direct debit can be created ‘on the fly’ while processing the patient sale quickly and simply without any interruption to the sales process. With instant patient bank account verification and ‘any-day submission’ the direct debit system communicates with the bank via BACS-IP software in real-time, it will produce the direct debit mandate (no need if using AUDDIS (Automated Direct Debit Instruction)) and patient notification letter.

The actual reconciliation process is now an automated process and performed by your See20/20 software on the specified day of the month. To really appreciate how good this service is you need to see it for yourself! The only actions you need to take with regards payment are the non-processed accounts. The software will automatically inform you upon log-in via the home screen tasks menu that a direct debit has failed, the patients name and details and the reason why i.e. insufficient funds, direct debit cancelled by patient etc along with prompting you to contact the patient prior to re-submission.

As See 20/20 continue to revolutionise practice management systems the time has come to gain a better understanding of the full range of adaptable modules and how these can reduce running costs and precious man hours spent on admin but most importantly increase your profit margins.

If you want to know more speak to a member of the See20/20 sales team today and find out more.
Call us on 0845 6120 141 or email sales@see2020.co.uk

[1] Statistics can be provided on request of decrease admin costs, increased dispensing values and
increased patient loyalty numbers by See20/20 users using the Direct Debit services.


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