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16 April 2007 Leading practice management software company, See20/20, is entering the Australian market, having secured the roll-out of its software to LensPro Opticians, a nationwide chain of optical outlets. Having been trialled in four practices with great success, a further twenty sites have now been agreed for implementation during the coming months. "See20/20 is the most advanced technical architecture I've come across in twenty years of optical group directorships but it’s also the easiest to use,” says LensPro spokesman, Peter Haggitt. “See20/20 offered us a solution that no other system could and that’s access anytime and from anywhere. Australia's sheer size and different time zones can cause logistical problems but now the management team can view all stores data in real-time and see what appointments we have, which staff are available, check dispensings and monitor stock levels. Even the exact monies taken can been seen and reported on,” he added. As an added bonus, See20/20 has proved a perfect fit with LensPro’s Joint Venture model as LensPro Services has not had to bear the cost of its IT deployment. With no up-front costs and paid for by monthly rental, See20/20 has dramatically reduced start-up costs for LensPro while implementing a robust management structure from day one. Commenting on the move, See20/20’s Sales & Marketing Director Paul Houston concluded: "At first we were very surprised to receive an enquiry all the way from Australia, but we contacted Peter and soon figured out that See20/20 could not only over-deliver what they required but would provide the perfect low cost start-up solution for the JV model. So we made a visit to meet the LensPro team and the rest as they say, is history." About See20/20 See20/20 is the company’s response to a plea for a simple, cost-effective means of viewing business and customer data at the touch of a button. No expensive computer upgrades are required as See20/20 works off the practice’s existing hardware (minimum requirement Internet Explorer 5) and, by consolidating all practice records in a single source, See20/20 brings significant improvements in communication, customer service and efficiency, all contributing to bottom line profitability. Improvements for 2007 have made See20/20 even more responsive, interactive and child’s play to use. New features include Spectacle and Contact Lens Dispensing with pre-loaded and continually maintained catalogues, Direct Debits and Validated Ordering. Last but not least, EPOS is now available with full inventory control and RFID (Radio Frequency Identifiers). To find out more about See20/20 call Paul Houston on 0845 6120 141 |
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