One of the first customers for See20/20 is Duncan and Todd who operate a chain of 23 branches between Dundee and Nairn in the north east of Scotland. “See20/20 has been the best investment we’ve ever made,” says Managing Director Frances Duncan. “In every practice we’ve seen a significant increase in profits and the business is recording a regular 9 per cent improvement in efficiency with more sight tests undertaken in the same number of days. The ability to time advertising campaigns to patient recalls has also produced incremental sales resulting in a 5 per cent improvement every month and we’re already managing more than 300,000 patient records across the whole business and have logged one million patient events.”

With the successful implementation of See20/20, Duncan and Todd is well placed to meet the expected rise in demand from new legislation coming into effect in Scotland in April 2006. “In future we will be required to carry out more supplementary eye tests and spend more time with each patient,” explains Frances Duncan. “Without See20/20, I’d be dreading the sudden upsurge, but with a single-point electronic diary and our staff allocation system, we’re more than ready for it.”

The first system of its kind to offer practice management from a single location, See20/20 provides real-time information on all aspects of the business from patient details and appointments to stock levels and payments. Records can be viewed from any practice, at any time of day, while an automated appointment diary integrates resources and patient recall functions. At the same time stock levels become manageable in minutes, allowing allocation tracking and pricing across multiple practices.

“Our customers tell us that See20/20 is helping them react faster to last minute changes such as cancelled appointments and fill in the gaps,” comments Practice Management Services Ltd.’s managing director, Andy Chance-Hill. The result is the practices using See20/20 are seeing more patients which is having a direct impact on their bottom line.”

About See20/20

See20/20 is Practice Management Services Ltd.’s response to a plea for a simple, cost-effective means of viewing business and customer data at the touch of a button. No expensive computer upgrades are required as See20/20 works off the practice’s existing computer system and, by consolidating all practice records in a single source, See20/20 brings significant improvements in communication, customer service and efficiency, all contributing to bottom line profitability.

The first system of its kind to offer practice management from a single location, See20/20 provides real-time information on all aspects of the business from patient details and appointments to stock levels and payments. Records can be viewed from any practice, at any time of day, while an automated appointment diary integrates resources and patient recall functions. At the same time stock levels become manageable in minutes, allowing allocation tracking and pricing across multiple practices.

To find out more about See20/20 call Andy Chance-Hill on 0845 6120 141

For press information please contact: Simon Maris, Cognition PR +44 (0)1926 330800 email: simon.m@cognitionbnt.com