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Features: Technical support If there’s one thing we hope you’ll never see, it’s our technical support. Data updates and system maintenance are carried out centrally by us, using powerful hardware that is monitored 24 hours a day, 365 days a year. Any issues are identified and corrected, often before they occur. The result is an interruption free service you can rely on. Specific details include: • Constant accessibility from any secure connection • Server hardware refreshed and up to date • Systems monitored 24/7 • Proactive management identifies issues in advance • Daily back ups and data recovery performed off-site • Zero interruption to the service – just log on and go
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